Shipping policy

Delivery & Shipping Policy – GoopLab

At GoopLab, we aim to deliver your orders safely and efficiently across the United Arab Emirates.

1.Shipping Locations

We currently deliver within the United Arab Emirates (UAE), (GCC) countries and Turkey only.

2. Order Processing & Delivery Time

Orders are usually processed within 24 hours after confirmation.

Delivery typically takes 2–3 business days, depending on your location within the UAE.

3. Shipping Fees

Shipping charges, if applicable, will be clearly displayed at checkout before completing your purchase.

4. Order Tracking

Once your order has been shipped, you may receive a confirmation message with tracking or delivery details from our courier partner.

5. Delivery Delays

While we always aim to deliver within the estimated timeframe, delays may occasionally occur due to factors outside our control, such as:

In such cases, we appreciate your understanding as we work to ensure delivery as soon as possible.

6. Incorrect Address

Customers are responsible for providing accurate and complete delivery details.

GoopLab is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete address information.

7. Restricted Countries

GoopLab does not provide products or services to any countries subject to OFAC sanctions, in compliance with applicable UAE laws and regulations.